One post tagged with "user experience"

Have you ever tried to buy a ticket online for a concert and had to wait or refresh the page every three seconds when an unexpected error appeared? Or have you ever tried to purchase something during Black Friday and experienced moments of anxiety because the loader just kept on… well… loading, and nothing appeared? We all know it, and we all get frustrated when errors occur and we don't know what's wrong with the website and why we can't buy the ticket we want.