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· 19 min read
Sudhanshu Prajapati

Graceful Degradation

In today's world of rapidly evolving technology, it is more important than ever for businesses to have systems that are reliable, scalable, and capable of handling increasing levels of traffic and demand. Sometimes, even the most well-designed microservices systems can experience failures or outages. There are several examples in the past where companies like Uber, Amazon, Netflix, and Zalando faced massive traffic surges and outages. In the case of Zalando (Shoes & Fashion Company), the whole cluster went down; one of the attributes was high latency, causing critical payment methods to stop working and impacting both parties, customers, and the company. This outage caused them a monetary loss. Later on, companies started adopting the graceful degradation paradigm.